IT Application Support – FrontArena, Openlink, Bank, Trading – this is a long term contract opportunity to join our Basel based client in the Financial Services sector. 

Your tasks:

• Resolve incidents reported by business users on Banking applications
• Coordinate between various teams within Banking and internal IT teams to fix major incidents
• Communicate updates to business users
• Document issues and resolutions using internal systems
• Ensure operational readiness of supported applications by participating in application software testing
• Contribute to long-term system enhancements either as a developer or a business analyst

Your experience/knowledge:

• Experience working as an Application Support Engineer within a financial institution
• Excellent knowledge of order management systems (esp. FIS Cross-Asset Trading and Risk Platform / FrontArena) or trade management systems (esp. OpenLink Findur/Endur)
• Hands-on experience working in an ITIL environment
• Ability to report, monitor, and analyse performance according to agreed service levels
• Experience in managing internal stakeholders within a banking or financial services environment
• Language skills: English

Your soft skills:

• Self-motivated and customer orientated
• Ability to take initiative and suggest improvements
• Excellent analytical skills and attention to detail
• Excellent communication skills

Location: Basel, Switzerland
Work setting: Hybrid
Sector: Financial Services
Start: ASAP
Duration: 2 years +
Workload: 100%
Ref.Nr.: BH 23685

Take the next step and send us your resume along with a daytime phone number where we can reach you.

Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens, and current work-permit holders for Switzerland.

We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application.

As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.

This job advertisement was prepared with the assistance of AI technology and has undergone human review and approval.